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If you use Outlook (or another client) on your computer or smartphone, on Friday you will need to add your Earlham email account as a new account so that it syncs to the new servers. Instructions are available at: Email and Collaboration

We recommend also removing the Zimbra account from your client/device and referencing it only onlyIf you choose to use an email client like Thunderbird, ITS does not provide support for the application. However, OAuth authenticated SMTP is permitted and can be requested via a HelpDesk ticket for a specific user.

Q: Will Duo still work for employees? Will others be required to start using Duo?
A: We are actively evaluating our authentication methods. As of the beginning of April our plan is to continue to support Duo for employee multi-factor authentication (MFA) similar to how it functions today.

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