Adding new phone with same cellular number.

Owned by Ben Harris
Last updated: Mar 05, 2024
2 min read

In the event that you purchased or changed your cellular device, please follow the steps below to update your DUO settings to work with your new device

 

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1. First, trigger the authentication process by attempting to sign into any Earlham service(Email and theHeart are good examples of one of these services). Once you see the "Check for a Duo Push" pop-up, Select the "Other Options" link.
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2. On the "Other options to log in" screen select the bottom option labeled "Manage Devices"

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Select “Use QR code”