View Message
- Ben Harris
To view the message source, headers, and available options, click on the message; the message content displays. You can take the following actions:
Click Source to view all headers.
Click the Deliver icon (
) to
only deliver the message; or
deliver and add the sender to your allow list.Note: If the administrator has disabled the ability to exempt senders, only the deliver option is shown.
Click Report as Incorrectly Blocked for a message that should have been delivered to your regular mailbox. This includes messages that are not spam. (This option is available for quarantined and blocked messages only.)
Click Report as Incorrectly Delivered for a message that should have been blocked. This includes spam messages.
Click Delete to remove the message from the Quarantine view. Note the message can still be accessed by changing the search filter from "Quarantine" to "All". (This option is only available when messages are filtered by the Quarantined action.)
Click the ellipsis (3 dots), and then:
Download Message to download the message to your local system or network.
Add Sender Email to Block List to block the message Email.
Add Sender Domain to Block List to block the message Domain.
Alternatively, you can use the left sidebar and go to the Settings > Sender Policy page to exempt or block senders. See Set Exempt and Block List Policies later in this article for additional information.
Back to Spam Filtering