Completed Maintenance 2018
Brendan Post (Unlicensed)
Procera PacketLogic Maintenance scheduled for Thursday, July 5, 2018 and Friday, July 6, 2018: 5:00AM - 7:00AM | |
|---|---|
| Service Affecting: | <No> - The Procera environment supports pass-through capabilities that should result in no planned down-time. This maintenance notification is informational. |
| Affected Services: | Procera PacketLogic environment that supports the wireless network. |
| Reason: | Required security and software patches for the Procera PacketLogic environment. |
| Description: | This maintenance will occur during the early morning hours of 5am - 7am on July 5 and July 6 due to low network utilization. |
VMWare Maintenance scheduled for Fridays in July 2018: 8:00PM - 11:59PM | |
|---|---|
| Service Affecting: | <No> - The VMWare environment supports redundancy that should result in no planned down-time. This maintenance notification is informational. |
| Affected Services: | VMWare environment that supports virtualized servers and infrastructure for the college's enterprise systems. |
| Reason: | Required security and software patches for the VMWare environment. |
| Description: | This maintenance will occur during the normal ITS maintenance window of Friday nights 8pm - 11:59pm over multiple weeks in July in order to minimize risk and reduce the chance for unplanned down-time. July 6 |
Banner and Related Services Maintenance scheduled for Friday, July, 20, 2018, 8:00PM - Saturday, July 21, 2018, 11:59PM | |
|---|---|
| Service Affecting: | <Yes> - Banner and related services will be impacted. |
| Affected Services: | Banner, Mobile App, DegreeWorks, The Heart (Luminis), Banner Reporting (Argos, Brio, Self-Service) |
| Reason: | Required security and operating system patches for the college's enterprise systems. |
| Description: | *Please note this maintenance will occur on July 20 and July 21 during specific windows with the impact outlined below: Friday, July 20, 8pm-11:59pm Services unavailable:
Friday, July 20, 8pm to Saturday, July 21, 11:59pm Services unavailable:
ITS staff will be applying required security and operating system patches to the college's enterprise systems during this window. This schedule was approved in consultation with the departments on campus that primarily use Banner and the related services. |
| Moodle Upgrade to New Server and New Version scheduled for July 24, 8:00AM - 5:00PM | |
|---|---|
| Service Affecting: | <Yes> - Moodle will be unavailable while the transition to the new environment is completed. |
| Affected Services: | The Moodle learning management system. |
| Reason: | Update to a current version of the Moodle platform. |
| Description: | ITS and the Lilly Library staff are collaborating on upgrading Moodle to 3.4.x and updating the backend environment that supports the Moodle Learning Management System. A new environment is being deployed and the old environment will be archived. Additional details will be made available as we approach the transition date. Moodle 3.4.x Liberal Arts Edition: http://www.clamp-it.org/code/moodle-3-4-3liberal-arts-edition-v14-0-2/ |
WordPress Update scheduled for Friday, July 27, 2018: 8:00PM - 11:59PM | |
|---|---|
| Service Affecting: | <Yes> - The WordPress (ePress) environment will be unavailable. |
| Affected Services: | The WordPress (ePress) environment. |
| Reason: | Required patching and software updates. |
| Description: | This maintenance will occur during the normal ITS maintenance window of Friday night 8pm - 11:59pm. WordPress code and software updates will be applied along with additional themes. |
| CBORD Odyssey Database Patching scheduled for Friday, July 27, 2018: 8:00PM - 9:00PM | |
|---|---|
| Service Affecting: | <Yes> - The CBORD Odyssey Database will be offline for patching. |
| Affected Services: | CBORD Odyssey including Housing and Dining Services systems. |
| Reason: | Required patching and software updates. |
| Description: | This maintenance will occur during the normal ITS maintenance window of Friday night 8pm - 11:59pm. |
PaperCut Upgrade scheduled for Sunday, August 5, 2018: 8:00PM - 11:59PM | |
|---|---|
| Service Affecting: | <Yes> - Web Print will be unavailable during the upgrade: print.earlham.edu |
| Affected Services: | PaperCut software that supports Web Print and some features for multi-function printers on-campus. |
| Reason: | Required security and software upgrades for the PaperCut environment. |
| Description: | This maintenance will upgrade the PaperCut software to the current version to support various printing functionality for the new academic year. Note: Some multi-function printers may require a restart on Monday, August 6 as a result of the upgrade. ITS staff will monitor and restart printing equipment as necessary. |
Wireless Network ClearPass Maintenance scheduled for Friday, August 31, 2018: 5:00AM - 6:30AM | |
|---|---|
| Service Affecting: | <Yes> - The Earlham College Wireless networks ECOpen and ECSecure will be briefly unavailable. |
| Affected Services: | Aruba ClearPass environment that supports the wireless network. |
| Reason: | Required upgrade for the Aruba ClearPass Wireless access management system. |
| Description: | ITS staff will be upgrading the Aruba ClearPass Wireless access management system to the latest version. Note: This upgrade will not impact the college phone system or physical wired network (devices plugged into the network using a cable). |
| Campus Store Booklog POS 15.x upgrade scheduled for Thursday, September 13, 2018: 5:30PM - 8:30PM | |
|---|---|
| Service Affecting: | <Yes> - The Booklog POS will be offline during the upgrade. |
| Affected Services: | Campus Store Booklog POS environment. Note: This upgrade will be completed after the Campus Store is closed. |
| Reason: | Required software upgrade. |
| Description: | This maintenance will occur after Campus Store hours and has been approved by the Campus Store team. |
| Banner StudentSelfService 9.x Maintenance scheduled for Friday, September 28, 2018: 8:00PM - 10:00PM | |
|---|---|
| Service Affecting: | <Yes> - The Banner StudentSelfService 9.x module will be briefly unavailable for a restart. |
| Affected Services: | Banner StudentSelfService 9.x Banner Extensibility 9.x |
| Reason: | Required restarts to fix outstanding issues. |
| Description: | This maintenance will occur during the normal ITS maintenance window of Friday night 8pm - 11:59pm. |
| CBORD CSGold Database Patching RESCHEDULED for Friday, September 28, 2018: 8:00PM - 10:00PM | |
|---|---|
| Service Affecting: | <Yes> - The CBORD CSGold Database will be offline for patching. |
| Affected Services: | CBORD CSGold including card access systems. Note: Door and card swipes locally cache information and will work normally during the maintenance. |
| Reason: | Required patching and software updates. |
| Description: | This maintenance will occur during the normal ITS maintenance window of Friday night 8pm - 11:59pm. |
Wireless Network ClearPass Maintenance scheduled for Thursday, October 4, 2018: 3:30AM - 5:30AM | |
|---|---|
| Service Affecting: | <Yes> - The Earlham College Wireless networks ECOpen and ECSecure will be briefly unavailable. |
| Affected Services: | Aruba ClearPass environment that supports the wireless network. |
| Reason: | Required upgrade and reboot for the Aruba ClearPass Wireless access management system. |
| Description: | ITS staff will be upgrading the Aruba ClearPass Wireless access management system to the latest version. Note: This upgrade will not impact the college phone system or physical wired network (devices plugged into the network using a cable). |
| WTS (Package Delivery Tracking) upgrade RESCHEDULED for Tuesday, October 9, 2018: After 7:00pm | |
|---|---|
| Service Affecting: | <Yes> - It is anticipated that the WTS system will offline during the upgrade. |
| Affected Services: | WTS (Package Delivery Tracking) system used by the Post Office and Receiving departments. Note: This system is cloud-hosted and upgrades are scheduled by the vendor. |
| Reason: | Required patching and software updates. |
| Description: | This system is cloud-hosted and upgrades are scheduled by the vendor. |
| Zimbra and Z-light Email Maintenance scheduled for Friday, November 16, 2018: 8:00PM - Midnight | |
|---|---|
| Service Affecting: | <Yes> - Zimbra and Z-light email systems will be briefly unavailable during this window. |
| Affected Services: | Zimbra and Z-light email systems. |
| Reason: | Required security and operating system patches for the college email systems. |
| Description: | ITS staff will be applying required security and operating system patches to the Zimbra and Z-light email systems during the normal ITS maintenance window. There will be brief service interruptions while the patches are applied and the systems are restarted. Email received during the maintenance will be queued and automatically delivered when the maintenance has been completed. |
| ILLiad Interlibrary Loan Software Upgrade RESCHEDULED for: November 19, 2018: 10:00AM | |
|---|---|
| Service Affecting: | <Yes> - The ILLiad system will be unavailable while the server and desktop components are upgraded by IT and Library staff. |
| Affected Services: | ILLiad Interlibrary Loan software used to support library services. |
| Reason: | Required software upgrade. |
| Description: | This upgrade date/time has been approved by the Library staff as an acceptable window prior to Early Fall Break. |
VMWare Maintenance scheduled for Monday, November 19, 2018 - Tuesday, November 20, 2018 | |
|---|---|
| Service Affecting: | <No> - The VMWare environment supports redundancy that should result in no planned down-time. This maintenance notification is informational. |
| Affected Services: | VMWare environment that supports virtualized servers and infrastructure for the college's enterprise systems. |
| Reason: | Required security and software patches for the VMWare environment. |
| Description: | This maintenance will occur during they day on Monday and Tuesday but no down-time is expected. |
Banner and Related Services Maintenance scheduled for Friday, November, 23, 2018, 7:00AM - Sunday, November 25, 2018, 7:00AM | |
|---|---|
| Service Affecting: | <Yes> - Banner and related services will be impacted. |
| Affected Services: | Banner, Mobile App, DegreeWorks, The Heart (Luminis), Banner Reporting (Argos, Brio, Self-Service) |
| Reason: | Required security and operating system patches for the college's enterprise systems. |
| Description: | Services unavailable:
ITS staff will be applying required security and operating system patches to the college's enterprise systems during this window. This schedule was approved in consultation with the departments on campus that primarily use Banner and the related services. |
| Moodle Maintenance scheduled for Thursday, December 20, 8:00AM - 4:00PM | |
|---|---|
| Service Affecting: | <Yes> - Moodle will be unavailable while the maintenance is completed. |
| Affected Services: | The Moodle learning management system. |
| Reason: | Update to a current version of the Moodle platform. |
| Description: | ITS and the Lilly Library staff are collaborating on required patches and maintenance for the Moodle Learning Management System. |
Wireless Network ClearPass Maintenance scheduled for Friday, December 21, 2018: 4:00AM - 6:00AM | |
|---|---|
| Service Affecting: | <Yes> - The Earlham College Wireless networks ECOpen and ECSecure will be briefly unavailable. |
| Affected Services: | Aruba ClearPass environment that supports the wireless network. |
| Reason: | Required upgrade and reboot for the Aruba ClearPass Wireless access management system. |
| Description: | ITS staff will be upgrading the Aruba ClearPass Wireless access management system to the latest version. Note: This upgrade will not impact the college phone system or physical wired network (devices plugged into the network using a cable). |