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July 2018
| Service Affecting: | <No> - The Procera environment supports pass-through capabilities that should result in no planned down-time. This maintenance notification is informational. |
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| Affected Services: | Procera PacketLogic environment that supports the wireless network. |
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| Reason: | Required security and software patches for the Procera PacketLogic environment. |
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| Description: | This maintenance will occur during the early morning hours of 5am - 7am on July 5 and July 6 due to low network utilization. |
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| Service Affecting: | <No> - The VMWare environment supports redundancy that should result in no planned down-time. This maintenance notification is informational. |
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| Affected Services: | VMWare environment that supports virtualized servers and infrastructure for the college's enterprise systems. |
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| Reason: | Required security and software patches for the VMWare environment. |
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| Description: | This maintenance will occur during the normal ITS maintenance window of Friday nights 8pm - 11:59pm over multiple weeks in July in order to minimize risk and reduce the chance for unplanned down-time. July 6
July 13
July 20
July 27 |
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| Service Affecting: | <Yes> - Banner and related services will be impacted. |
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| Affected Services: | Banner, Mobile App, DegreeWorks, The Heart (Luminis), Banner Reporting (Argos, Brio, Self-Service) |
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| Reason: | Required security and operating system patches for the college's enterprise systems.
Required Banner releases and regulatory updates to stay current with the Banner enterprise student information system. |
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| Description: | *Please note this maintenance will occur on July 20 and July 21 during specific windows with the impact outlined below: Friday, July 20, 8pm-11:59pm Services unavailable: - The Heart (including single sign-on to Moodle, Qualtrics)
Friday, July 20, 8pm to Saturday, July 21, 11:59pm Services unavailable: - Banner INB/Admin Pages, Self-Service
- Mobile App
- DegreeWorks
- Banner Reporting (including Argos, Brio, Self-Service)
ITS staff will be applying required security and operating system patches to the college's enterprise systems during this window.
ITS staff will also be installing required Banner releases and regulatory updates to stay current with the Banner enterprise student information system.
This schedule was approved in consultation with the departments on campus that primarily use Banner and the related services.
Testing and review sessions have been in progress with these departments since the end of May to validate the planned installations and upgrades. |
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| Moodle Upgrade to New Server and New Version scheduled for July 24, 8:00AM - 5:00PM |
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| Service Affecting: | <Yes> - Moodle will be unavailable while the transition to the new environment is completed. |
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| Affected Services: | The Moodle learning management system. |
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| Reason: | Update to a current version of the Moodle platform. |
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| Description: | ITS and the Lilly Library staff are collaborating on upgrading Moodle to 3.4.x and updating the backend environment that supports the Moodle Learning Management System. A new environment is being deployed and the old environment will be archived. Additional details will be made available as we approach the transition date. Moodle 3.4.x Liberal Arts Edition: http://www.clamp-it.org/code/moodle-3-4-3liberal-arts-edition-v14-0-2/ |
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| Service Affecting: | <Yes> - The WordPress (ePress) environment will be unavailable. |
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| Affected Services: | The WordPress (ePress) environment. |
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| Reason: | Required patching and software updates. |
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| Description: | This maintenance will occur during the normal ITS maintenance window of Friday night 8pm - 11:59pm. WordPress code and software updates will be applied along with additional themes. |
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| CBORD Odyssey Database Patching scheduled for Friday, July 27, 2018: 8:00PM - 9:00PM |
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| Service Affecting: | <Yes> - The CBORD Odyssey Database will be offline for patching. |
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| Affected Services: | CBORD Odyssey including Housing and Dining Services systems. |
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| Reason: | Required patching and software updates. |
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| Description: | This maintenance will occur during the normal ITS maintenance window of Friday night 8pm - 11:59pm.
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August 2018
| Service Affecting: | <Yes> - Web Print will be unavailable during the upgrade: print.earlham.edu |
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| Affected Services: | PaperCut software that supports Web Print and some features for multi-function printers on-campus. |
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| Reason: | Required security and software upgrades for the PaperCut environment. |
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| Description: | This maintenance will upgrade the PaperCut software to the current version to support various printing functionality for the new academic year. Note: Some multi-function printers may require a restart on Monday, August 6 as a result of the upgrade. ITS staff will monitor and restart printing equipment as necessary. |
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