Mitel Phones
Earlham College offices are typically equipped with Mitel phones. Although the models may differ slightly, most have many programmable features.
With or without the handset lifted, dial the extension number, if within Earlham, or 8 + Outside Number.
With a call in progress, Press the Hold key.
Press the Flashing call key to get back to the caller.
While on a call, press the Mute button. To unmute, press the Mute button again.
While on the call press the Transfer/Conference button, and then enter the extension number.
Wait for an answer, announce the call, and then hang up.
If the extension is unavailable, press the Cancel button to return to the caller.
To transfer directly to voicemail, press the Message key, dial the mailbox number and hang up.
Press the Superkey or Applications button
Select Call History from the display.
Choose Missed, Answered, or Made from the display.
Use page selectors to scroll through the call display
Press the Superkey or Applications button
Select Call Forwarding from the display
Enter the number: 8 + Outside Number
Select Activate from the display
Note: To cancel, follow the same steps as above but press Deactivate instead of Activate
While on the call, press Transfer/Conference, and then enter the extension number or dial 8 + Outside number.
Wait for an answer, press Transfer/Conference to connect everyone together.
If the extension is unavailable, press Cancel to return to the caller.
Press the Superkey or Applications button
Select Settings from the display.
Select Programmable Keys from the display.
Press the Key you wish to program.
You can view Features or Applications: If you are looking at Applications, there will be a button that says, “view Features”.
If necessary, Press View Features
Use the Page Navigation Keys to scroll through the features list
Select the feature you want, a default label is assigned
Select Speed Call to program an extension nor outside number
Select Edit Label, enter the name using the dial pad, Press Save
Select Edit Number, enter the extension or dial 8 + Outside number, press save.
Press Save
Keep pressing Close until you get back to the main screen.
Press the Message key.
Enter your passcode when prompted.
Follow the prompts to record your greeting
Follow the prompts to record your name.
Follow the prompts to change your passcode.
Log into your Mailbox
Dial 8 for Options
Dial 4 for Greetings
Dial 2 for your conditional Greeting
Dial 7 for your Primary Greeting
Dial 4 for your Extended Absence Greeting