Earlham College offices are typically equipped with Mitel phones. Although the models may differ slightly, most have many programmable features.
Placing Calls
With or without the handset lifted, dial the extension number, if within Earlham, or 8 + Outside Number.
Transferring Calls
While on the call press the Transfer/Conference button, and then enter the extension number.
Wait for an answer, announce the call, and then hang up.
To transfer directly to voicemail, press the Message key, dial the mailbox number and hang up.
Call History
Press the Superkey or Applications button
Select Call History from the display.
Choose Missed, Answered, or Made from the display.
Use page selectors to scroll through the call display
Forwarding Calls
Press the Superkey or Applications button
Select Call Forwarding from the display
Enter the number: 8 + Outside Number
Select Activate from the display
Placing a Conference Call
While on the call, press Transfer/Conference, and then enter the extension number or dial 8 + Outside number.
Wait for an answer, press Transfer/Conference to connect everyone together.
Program an Extension or a Feature Key
Press the Superkey or Applications button
Select Settings from the display.
Select Programmable Keys from the display.
Press the Key you wish to program.
You can view Features or Applications: If you are looking at Applications, there will be a button that says, “view Features”.
If necessary, Press View Features
Use the Page Navigation Keys to scroll through the features list
Keep pressing Close until you get back to the main screen.
Setting up your new mailbox
Press the Message key.
Enter your passcode when prompted.
Follow the prompts to record your greeting
Follow the prompts to record your name.
Follow the prompts to change your passcode.
Changing Your Greeting
Log into your Mailbox
Dial 8 for Options
Dial 4 for Greetings
Dial 2 for your conditional Greeting
Dial 7 for your Primary Greeting
Dial 4 for your Extended Absence Greeting