Email Categorization

If the Reason for a message in your Message Log displays as Email Categorization, the email from this sender is categorized as not necessarily spam, but something that you may have subscribed to at one time but no longer want to receive. For example, newsletters and memberships, or marketing information. Email Categorization assigns some of these emails to specific categories, which the administrator can decide to allow, block, or quarantine. Supported categories display in the Message Log Reason field(See Figure 1) as:

Email Categorization (Corporate) – Emails sent by a user at an authenticated organization that involves general corporate communications. Does not include marketing newsletters.
Email Categorization (Transactional) – Emails related to order confirmations, bills, invoices, bank statements, delivery/shipping notices, and service-related surveys.
Email Categorization (Marketing Materials and Newsletters) – Promotional emails from companies such as Constant Contact.
Email Categorization (Mailing Lists) – Emails from mailing lists, newsgroups, and other subscription-based services such as Google and Yahoo! Groups.
Email Categorization (Social Media) – Notifications and other emails from social media sites such as Facebook and LinkedIn.
Email Categorization (Other) – Emails from a custom category you specify.

Figure 1: Location of the Reason Field Column

Back to Spam Filtering